Privacy Policy

Information You Provide

When you request a product demo, apply for a pilot program, or start a business conversation through our website forms, we may collect the following information:

• Name, company name, and job title
• Mobile phone number and email address
• Industry, capabilities of interest, and business scenarios
• Preferred pilot model, systems to connect, and deployment environment
• Other information you choose to submit

Information Collected Automatically

When you visit this website, we automatically collect the following information for security protection and operational improvement:

• Visit time, referrer page, browser, and device type
• IP address, page paths, and scroll depth
• Button clicks and form start or submission status
• UTM parameters and other campaign source information
• Logs needed for security and troubleshooting

We process the information above for the following purposes:

• Responding to product demo, pilot program, and business partnership requests
• Evaluating product or solution fit
• Scheduling meetings and sending materials related to your request
• Maintaining website security, preventing abuse, and troubleshooting issues
• Measuring page and conversion performance and improving content
• Complying with applicable laws and regulations

Where processing relies on consent, you may withdraw consent at any time. Withdrawal does not affect processing carried out before withdrawal based on consent. The specific legal basis will be confirmed by our legal team against applicable law before publication.

Our website may use essential cookies, local storage, or similar technologies to maintain basic functionality, security protection, and session state, and may use analytics tools confirmed before launch to understand page visits and conversions.

Essential Cookies

Essential cookies are used to keep the website running, including session management, security protection, and preference storage. These cookies do not require separate consent.

Non-Essential Cookies

The use, vendors, retention periods, and opt-out mechanisms for non-essential analytics or marketing cookies will be confirmed by our legal team after specific tools are integrated and disclosed in cookie settings. If non-essential cookies are enabled, we will provide a consent management entry so you can refuse or withdraw consent.

To achieve the purposes described in this policy, we may engage the following types of service providers to process necessary information on our behalf:

• Cloud service providers (for website hosting and data storage)
• Email or messaging providers (for sending materials you request)
• Form and customer relationship management providers (for managing communication records)
• Website analytics providers (for measuring page visits and conversions)
• Security service providers (for protection and monitoring)

We limit processors' purposes and scope through contracts, access controls, and security requirements. Vendor names, services, processing locations, and data categories must be documented in a list and confirmed by our legal team before launch.

Unless we obtain your separate consent or applicable law requires otherwise, we will not publicly disclose your personal information.

Retention Period

We retain personal information for the shortest period necessary to achieve processing purposes, or as required by applicable law. Specific retention periods and deletion rules will be confirmed by legal, operations, and engineering teams before launch.

Storage Location

Personal information is generally stored within the People's Republic of China. If cross-border transfers occur in the future, we will complete required procedures under applicable law and notify you separately.

Security Measures

We take the following measures to protect personal information:

• Access control and authentication with least-privilege principles
• Encryption in transit and at rest
• Log auditing and security monitoring
• Regular backups and disaster recovery
• Security incident response procedures

Although we take the measures above, no network environment can guarantee absolute security. If a personal information security incident occurs, we will notify you and relevant authorities in a timely manner as required by law.

To the extent provided by applicable law, you have the following rights:

• Access and copy: request access to or a copy of your personal information
• Correction and supplementation: request correction or supplementation of inaccurate or incomplete personal information
• Deletion: request deletion of your personal information
• Export: request export of your personal information in a readable format
• Withdraw consent: withdraw consent previously given for processing
• Account closure: close related accounts or request cessation of processing
• Explanation: request an explanation of our personal information processing rules

You may submit requests through the privacy contact email provided at the end of this policy or through other channels. We may need to verify your identity and will respond within the timeframe required by applicable law.

We may lawfully refuse requests that lack reasonable grounds, are repetitive, or may infringe others' rights, and we will explain the reason.

Our website and enterprise products are primarily intended for organizational customers and their personnel, not minors under the age of fourteen.

If we unknowingly collect personal information from a minor, or discover that we collected a minor's information without guardian consent, we will take lawful measures to delete the information or stop processing. If you are a minor's guardian and believe your child provided information to us, please contact us promptly.

We may update this privacy policy based on business, technical, or legal changes. Updated policies will be posted on this page with an updated "Last updated" date.

For material changes—including but not limited to changes in processing purposes, new categories of information, adjustments to sharing scope, or changes to your rights—we will notify you through prominent notices on our website or other appropriate means.

Your continued use of this website constitutes acceptance of the updated privacy policy. If you do not agree with the updated content, please stop using this website and contact us to delete relevant information.

If you have questions, suggestions, or wish to exercise your personal information rights regarding this privacy policy, please contact us using the information below: